Our Services

First-In-Class eCommerce

We work with our partners based on their specific needs, providing everything from complete management of their online business to a model where we share responsibilities with our partner. As a general rule, the more engaged our partner is, the more we succeed.

We provide any or all of the services below in managing the online business:

  • Migration of Customer, Sales and Product Data
  • Website Design
  • Catalogue Management
  • General Graphic Design
  • Creation and Management of Promotions
  • Email List Development
  • Email Marketing Services
  • Email List Management
  • Rewards Program and Gift Cards (online-only or integrated POS solution)
  • Report Generation
  • Analytics Support
  • Affiliate Sales Platform
  • CC Billing
  • Branded International Fulfilment
  • Branded Customer Service
  • SEO Optimization
  • AI-based SEM Optimization
  • Alternate Traffic Development Consulting

More Than Just 'a Store': Our eCommerce Business Platform

While we certainly pride ourselves on delivering first-in-class eCommerce technology and services, we are, more profoundly, a technology layer that connects markets and facilitates transactions. Being part of our platform goes beyond taking advantage of industry-leading Oracle commerce technology, it positions your company to leverage unique access to markets, deliver product quickly and globally, and improve understanding of consumer interests and behavior.

GLI is not just an online store solution—we are a sales and marketing solution. In addition, our market ecosystem provides critical customer data, competitive and flexible product sourcing for retailers, and enables rapid global drop-shipping through our relationships with distributors. By moving to our platform, businesses have not only increased online sales, they’ve forged powerful new strategic relationships. For example, some manufacturers are working with our retail partners to create in-store promotions that extend to the online store, where customers tend to have higher order values and larger life-time-value due to the broader selection. Even the approach to in-store ‘spiffing’ has been expanded to embrace and acknowledge the value of online sales. Hence, migrating your company’s eCommerce to our platform enables you to tap into the network of relationships and commerce available only on this platform.

When a manufacturer migrates to our platform, their entire line becomes available to the various retail partners on our platform. As a result, our retailers are re-evaluating not only their online catalogs but their in-store product selections based on the new opportunities opened up by the platform. Retailers who previously had only limited selections of lines due to either limited in-store selections or limited supplies at their distributors now have the complete selection for sale. The positive result has inspired retailers to explore the use of more expansive in-store displays and deploy in-store tablets tied to their online offering to augment limited available inventory. In short, our platform facilitates an efficient dialog between retailers and manufacturers around marketing and promotions.

The global nature of eCommerce requires that we enable rapid fulfillment of orders internationally. Our flexible drop-shipping engine allows us to integrate fulfillment centers around the world to ensure orders are fulfilled quickly and efficiently or, alternatively, use preferred distributors where appropriate.

Our commerce platform is integrated with a variety of major US distributors. This enables a number of factors critical to capturing online sales:

We are able to ship a high percentage of orders same-day because we have multiple suppliers for most of our products and we can limit availability for sale to products that are currently in stock at a supplier.

In addition to the standard model of multiple shared suppliers, where availability and lowest cost are a priority, a partner can choose to have orders fulfilled by their own warehouse or a preferred supplier.

We can also ship from our warehouse in San Francisco using inventory that is either acquired by us or placed on consignment by the manufacturer.

When multiple suppliers carrying the same products are attached to your product catalog we are able to employ logic to fulfilling the customers’ orders as efficiently as possible and maximize on-time delivery. The logic determines the most advantageous supplier to ship from or whether to split the order shipments from multiple suppliers.

Our platform also allows us to integrate a shopping cart into an existing online corporate branding site. This enables the manufacturer to remain focussed on and in control of messaging while we manage the entire eCommerce effort. On a related note, one aspect of success is important to emphasize: while we have very experienced designers in-house, when managing brands with a strong aesthetic and refined brand, we work best with assets provided by the manufacturer.

A Few of our Clients

Romantix
Romantix is a large US adult novelties retailer that caters to a diverse range of customers. Their website had to be approachable to a broad spectrum of customers and strike a balance between the modern look that online users expect and the identifiable branding of their brick-and-mortar stores.
Doc Johnson
Doc Johnson is America’s largest manufacturer of adult novelties. With a variety of strong brands in their portfolio, the design challenge was to elevate the core Doc Johnson brand without diminishing other properties.
ManShop
Manshop is an online store that caters to men—in all of their various incarnations and interests. A content-heavy site, Manshop aims to serve the most open-minded as well as the curious novice.

Time to Market

Although migration time to our platform varies depending on the level of store customization and the ease/complexity of data migration, we are generally able to have a highly customized store live within a month or two of signing a contract. After reviewing your needs in detail, we will propose a migration plan based on your requirements.

What They Are Saying

“We are very careful about choosing our partners. There are many reasons we're still working together. GLI has not disappointed.”
Bob Christian - Director of New Business Development, PHE Inc.
“GLI is not just our online partner, they are our strategic partner. It’s that simple. They aren’t afraid to give us feedback…often volunteering solutions that we hadn’t considered.
We know how to put things on the web, but it is about how the web compliments and amplifies our business. They “get” that piece!”
Joel Kaminski - Owner Good Vibrations & Babeland
“Working with GLI is like being part of a high-tech start up. They see my operational capabilities as a huge asset and they bring out the best in us to meet the expectations set by major mainstream eCommerce platforms. In the short time we've been working together, we’ve already cut a number of creative deals to improve marketing and operations between manufacturers and retailers. With GLI, I feel like we're the operational engine that drives customer satisfaction.”
Lee Negri - National
“The great thing about plugging into the GLI marketplace is that we’ve suddenly got audience and shelf space with retailers we’ve been trying to develop for years. So yeah, they build great websites, but more important, they build great relationships.”
Raul A Valencia - CEO | MaleBasics Corp
“We were originally approached by GLI at a trade show. Stating they could provide a better eCommerce solution. We were not entirely comfortable with our current provider and after some due diligence made the move to their platform. After a year and half of working with them, we have seen consistent growth and positive additions to the site. The team at GLI is attentive, creative and forward thinking. We have been very happy with the move, and look forward to long successful relationship.”
Josh Porter - Director of Special Projects, Romantix